Payment Policy

At Avucci, we provide a selection of highly protected and user-friendly payment methods to guarantee a seamless checkout journey. Every transaction is securely authorized and processed in real time at the exact moment you finalize your purchase.

Accepted Payment Methods

We currently accept the following secure payment methods for customers in the United States:

  • Credit/Debit Cards: Visa, Mastercard, American Express.
  • Digital Wallets: Apple Pay, Google Pay.

Currency for Transactions

All transactions on our website are processed in USD ($ - US Dollar). If you are shopping from outside the United States, please note that your bank may apply currency conversion fees.

Secure Payments & Encryption

Safeguarding your private data remains our utmost responsibility. Each transaction conducted across our platform is executed utilizing advanced SSL (Secure Sockets Layer) encryption technology, guaranteeing that your billing details and personal identification are entirely shielded. Our systems strictly adhere to industry PCI compliance frameworks, meaning we never retain credit card credentials on our local servers; instead, all financial transactions are managed exclusively by fully certified, independent payment processing authorities.

Payment Confirmation

After a successful payment, you will receive an order confirmation email with your order details. This confirms that we have received your payment and have started processing your order. If you do not receive a confirmation within 24 hours, please check your spam folder or contact us at info@avucci.com.

Failed or Declined Payments

If your payment is declined, we recommend double-checking your card details, billing address (must match the card), and available balance. If the issue persists, please contact your bank or card provider. You may also reach out to our support team at info@avucci.com for further assistance.

Payment Disputes

If you believe there has been an error or unauthorized charge, please contact us immediately at info@avucci.com. We take all payment concerns seriously and will work with you to resolve any disputes as quickly as possible.

Contact information

Any questions or just like to talk to us? Please don't hesitate to contact us via:

    Customer Service (Opening Hours):

    • Monday - Friday:  09:00 - 18:00 (GMT)
    • Saturday and Sunday:  10:00 – 16:00 (GMT)